Comments & Complaints

Collection and Usage of Personal Information

  1. Purpose of Collection and Usage : Customers’ comments and feedbacks
  2. Items to be collected : Name, Address, Phone Number, E-mail
  3. Retention and Usage Period : 3 years from the submission date

* You have the right to refuse to accept the above agreement on the collection and use of personal in-formation. However, submission may be restricted if you do not consent to the agreement.

Consent to Collection and Use of Personal Information and Provision to Third Persons

  1. Recipient’s Name, Nation : Five Guys International B.V.
  2. Items to be provided/shared : Name, Address, Phone Number, E-mail
  3. Purpose of Provision : Service quality management
  4. Retention and Usage Period : 3 years from the submission date
  5. Time and Method of Provision : As required through Information and Communications Network

* You have the right to refuse to accept the above agreement on the collection and use of personal information. However, submission may be restricted if you do not consent to the agreement.